Google Play Store

                
Google Play Store
Subscriptions on Google Play Store renew automatically unless you unsubscribe. If you no longer want the subscription for TutoClub, you can cancel directly from the Google Play Store at any time. You can also change the payment method used.
In the game
You can access the TutoClub subscription settings by clicking the Profile tab on the sidebar menu;
Make sure you are signed in;
You are able to upgrade current payment plan settings;
In order to unsubscribe, click on Manage Account.
Important: Uninstalling an app will not automatically stop your subscription. You must cancel your subscription to end your TutoClub membership. If you uninstall an app without canceling your subscription, you will still be charged.
            

                
Google Play Store
Before downloading the game, make sure the device is logged in with the Google Play Store account that made the original purchase. The subscription will be restored automatically.
 
In the game
Before downloading the game, make sure the device is logged in with the Google Play Store account that made the original purchase. The subscription will be restored automatically.
            

                
When you join TutoClub, you get access to more than 45 TutoTOONS games that should each be downloaded from the Google Play store as separate apps. Here's the process:
 
Download your first TutoTOONS game;
Log in to your Google account;
Every other game you download will automatically recognize your details;
Play all the games included in the TutoClub with unlocked content and no ads for as long as your membership is active.
 
            

                
To pause your active subscription, you should:
Open the Google Play Store;
At the top right, click the profile icon;
Click “Payments & subscriptions” and then “Subscriptions”;
Select the subscription you want to pause;
Click “Manage” and then “Pause payments”;
Set the time period to pause payments;
Click “Confirm”.
            

                
To cancel your TutoClub subscription, please choose one of the following options: 
 
Cancel your subscription plan in the game:
Open the Profile tab;
Sign in to your account;
Choose “Manage Account” in the top right corner of the screen;
Click on the “Unsubscribe” option;
Follow the prompts until you are directed to the Google Play store;
Find the subscription you want to cancel and select it from the list;
Tap “Cancel Subscription” at the bottom of the screen. You may need to scroll down to find this option;
Confirm the cancellation when prompted;
Once you cancel, your subscription will stay active until the current billing cycle ends, and you won’t be charged again unless you decide to re-subscribe.

Cancel your subscription directly through your Google Play Store app:
Open the Google Play Store app on your Android device;
Tap the profile icon in the top right corner of the screen;
Select “Payments & Subscriptions” from the menu;
Tap on “Subscriptions” to view all of your active subscriptions;
Find the subscription you want to cancel from the list and tap on it;
Tap “Cancel subscription” and follow the on-screen instructions to confirm the cancellation;
Once you cancel, your subscription will stay active until the current billing cycle ends, and you won’t be charged again unless you decide to re-subscribe.
If you encounter any issues or need further assistance, you can visit the Google Play Help Center or contact Google Play support directly.
 
            

                
We’re sorry to see you go. However, if you wish to proceed with deleting your account, here are the steps you should take:
 
Open any TutoClub app;
Click on the Profile tab;
Make sure you are signed in;
Click the “Manage Account” button on the upper right;
Click “Delete Account”;
Continue to proceed.
If you require assistance regarding account deletion, please check TutoTOONS step-by-step guide or contact our customer support. 

Important: Deleting your account will not automatically stop your subscription. You must cancel your subscription to end your TutoClub membership. If you delete the account without canceling your subscription, you will still be charged.
            

                
Thank you for your purchase. We strive to provide the best experience possible. If you’ve accidentally made a subscription purchase, you can request a refund within the first 48 hours of purchasing. To ensure the process goes smoothly, please make sure to:
 
Locate your Order Number: You can find this number in the Order Receipt email you received from Google Play after your purchase. The order number begins with GPA and is followed by a series of numbers.
Submit Your Request by filling out our support form or email us directly at [email protected];
Enter "Refund Request" in the subject line;
Provide your order number (starting with GPA) in the body of your email.
Once we receive your refund request along with your order number, we will process your refund promptly.
Refund requests made more than 48 hours after the purchase will not be eligible for a refund.
 
For further assistance, you can also visit the Google Play Help Center or contact their customer support directly.